We will be taking a short break from 21 December and will be back on 2 January 2025. All orders placed on 20 December will be processed before 25 December 2024. Orders placed from 21 December 2024 up to 1 January 2025 will be processed once we're back in January 2025.
Return Policy
RETURNS
No returns are made due to all items being custom made.
If there is an error on your order, please email dinodillykids@gmail.com within 2 days after delivery of product with details of purchase (email received during purchase). Gift cards are also non-refundable.
CANCELLATIONS
Orders should be cancelled within 12 hours after an order confirmation email has been received. Contact us at dinodillykids@gmail.com for all cancellations.
REFUNDS
No refunds, as described in the above RETURNS section.
EXCHANGES
We only replace items if they are defective or damaged. Please contact us at dinodillykids@gmail.com to make arrangements.
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