Privacy Policy

DINO DILLY KIDS PRIVACY POLICY

Dino Dilly Kids respects your privacy and will take reasonable measures to protect it. This Privacy Policy explains why and how we collect, use, disclose, store and protect your personal information, in accordance with the requirements of the Protection of Personal Information Act (“POPIA”).

SECTION 1: WHAT PERSONAL INFORMATION IS COLLECTED AND HOW WE USE IT

When you purchase something from our store, as part of the buying and selling process, we collect the personal information including, but not limited to, your name, address, contact number and email address. Your information will be kept in the strictest confidence and not sold or made known to third parties. Only the necessary information, that is the delivery address and contact phone number will be made known to third parties delivering the product. Credit card details are not kept by us under any circumstances.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Website usage information may be collected using “cookies” which allows us to collect standard internet visitor usage information.

Email marketing: When you fill in information on any of our online forms, we may send you emails about our store, new products and other updates.

The Dino Dilly Kids website can track your clicks and online presence by cookies. These can be cleared in the settings in your browser.

SECTION 2: CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction or fill in an online form, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. All competition entries and details entered on online forms will go into our database and you will receive newsletter and marketing material from Dino Dilly Kids. You have the option to unsubscribe at any time.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at dinodillykids@gmail.com,

Ratings and Reviews:
When you provide a rating or review of a Product, you consent to us using that rating or review as we deem fit, including without limitation on the Website, in newsletters or other marketing material. The name that will appear next to that rating or review is your First Name, as you would have provided upon registration. We will not display your Last Name, nor any of your contact details, with a rating or review.

SECTION 3: DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4: THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us such as courier services and payment gateways. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Our store is hosted on Ecwid. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through their data storage, databases and the general application. They store your data on a secure server behind a firewall. Your data is safe with us and we do not share information.

Links: When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Google analytics: Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.

SECTION 6: SECURITY

For your protection, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

SECTION 7: AGE OF CONSENT

By using this site, you represent that you are at least 18 years of age and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8: CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

SECTION 9: QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at dinodillykids@gmail.com

We will be taking a short break from 21 December and will be back on 2 January 2025. All orders placed on 20 December will be processed before 25 December 2024. Orders placed from 21 December 2024 up to 1 January 2025 will be processed once we're back in January 2025.